Air Transat voted World's Best Leisure Airline

Air Transat is pleased to announce that it has been named the World’s Best Leisure Airline for the sixth time at the 2024 Skytrax World Airline Awards.

“To be recognized again with this award is incredibly gratifying,” said Miguel Teixeira, Vice President, In-Flight Services & Customer Experience of Air Transat. “It reflects our commitment to providing our passengers with an outstanding travel experience and it speaks to the amazing enhancements we have recently made to our inflight product and service levels. Our team's tireless efforts to make customer satisfaction a priority ensure that we consistently meet and exceed the expectations of those who choose to fly with us.”

Annick Guérard, President and Chief Executive Officer of Transat, mentioned: “I am deeply grateful to our employees for their remarkable professionalism and dedication. Their contributions are at the heart of this significant achievement and winning this award for the sixth time underscores the extraordinary efforts of our team and their essential role in our continued success.”

“The success of Air Transat in winning this top accolade showcases the airlines top level service and travel experience for their customers,” added Edward Plaisted, Chief Executive Officer of Skytrax. “The achievement of winning this award for the sixth time solidifies their position as a market leader in the leisure airline industry and is a factor that Air Transat management and staff should be extremely proud of.”

The World’s Best Leisure Airline Award represents passenger satisfaction of the product and staff service standards that leisure airlines provide to customers onboard flights and at the airport.

Air Transat won this award in 2012, 2018, 2019, 2021, 2023 and now 2024, in addition to being voted North America’s Best Leisure Airline in 2022.

About the World Airline Awards

World Airline Awards Will open in a separate browser window are wholly independent and impartial, introduced in 1999 to provide a customer satisfaction study that was truly global. Airlines are ranked on over 60 different criteria, from check-in and boarding to staff service and seat comfort, cleanliness and in-flight entertainment. The awards are referred to by media around the world as “the Oscars of the aviation industry”. The customer survey operated from September 2023 to May 2024, and over 100 customer nationalities participated in the 2023/2024 survey with 21.42 million eligible entries counted in the results which covered over 350 airlines.