I've missed my flight because of a delay on the local public transport I used to get to the airport. Am I covered by the insurance?
Yes, if you miss your flight due to a delay from a travel carrier (such as a flight, train, or bus) or local public transport, you are eligible for reimbursement for additional transport expenses incurred to either reach your destination or return home.
To view the full list of covered events, please refer to policy Terms & Conditions.
I missed my flight because I did not wake up. Am I covered by the insurance?
No, the insurance does not cover reimbursement if you miss your flight due to a reason that was within your control.
My flight is delayed, am I covered by the insurance?
If your flight is delayed you can get refunded for accommodation, transport and meal expenses while you wait. There is a minimum delay period before you become eligible for reimbursement, please refer to the policy Terms & Conditions for full details.
This cover is complementary to any refund or reimbursement you may get from the airline.