Important – Flight Availability We understand your need to find flight options, but we would like to remind you that all availability and pricing shown on airtransat.com are up to date and reflect real-time inventory. Our Contact Centre Agents do not have access to additional flights or fares.
Forms and direct links to the most frequent topics:
ü If you have difficulties with the online check-in service, you will need to proceed with your check-in directly at the airport. Our Contact Centre agents are unable to complete your check-in over the phone.
At Air Transat, we value your experience flying with us and appreciate how frustrating it can be to leave something behind on an aircraft. In order to reunite you with your belongings, we have partnered with Chargerback to manage our Lost and Found services. For best results, make sure that you provide as much information as possible when completing the form. Once you have submitted the form to Chargerback, a tracking number will be emailed to you. If your lost item is located, Chargerback will send you an email with instructions on how to retrieve your item. Please note that Air Transat offers Lost and Found services as a courtesy and is not liable for any missing property or damaged items.
If you have lost:
Other useful forms:
You can easily find your answers with a few keywords.
Canadian phone number: +1-514-906-5111
Assistance for passengers at destination: Local number (toll-free from a landline telephone) Europe: 00 800 88 81 02 22 Ireland: 00 353 1800 771 144
For people who are deaf, deafened, hard of hearing, or for those with speech disabilities, access Bell Relay Service:
You must then instruct the Bell Relay Service operator to contact our contact centre at the following numbers: 1-866-234-5136 or 514-906-5196. (long distance charges may apply)
Toll-free call from a landline telephone: 00353 1800 771 144 From Republic of Ireland: 00 800 87 26 72 83 From Northern Ireland: 00 800 87 26 72 83From Greece: 00 800 161 220 40090 or 08 001 612 203 1539 From Croatia: +381 11 38 222 94
If you have any questions when you return from your trip: Did you experience a flight disruption? You must contact us through this form. For all other questions/comments, please fill in the relevant electronic form in the Forms and direct links to the most frequent topics section.
+1-514-906-5379
+1-800-388-5836 (from Canada and USA only)
Click here for more information about baggage claims or fill in the report through the WorldTracer baggage tracing systemYou will be redirected to a new website. A new window will open..
Click here for more informations about Group Travel.
Cargo Website
Click here for media inquiries.
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