Air Transat, Canada's leading holiday airline, is proud to have been named the World’s Best Leisure Airline at the Skytrax World Airline Awards. Jean-François Lemay, President-General Manager of Air Transat, was on hand in London to accept the award at the official ceremony. Every year, some 20 million travellers from around the world pick the winners by taking part in the largest airline passenger satisfaction survey, a global benchmark of airline excellence.
“Being singled out as the World’s Best Leisure Airline is an honour we’re extremely proud of, since it was awarded by our passengers,” says Jean-François Lemay. “This honour extends to all of our employees, whose commitment, quality service and hard work ensure our passengers a pleasant, memorable experience, so their vacation truly begins the moment they set foot on board. Air Transat takes great pride in having been ranked among the best leisure airlines for seven years running, and to have topped the list for the second time in its history. Once again, I am deeply grateful to our passengers for their trust.”
The World Airline Awards began in 1999 when Skytrax launched its first global airline passenger satisfaction survey. The survey collects travellers' opinions on 320 airlines over a 10-month period and in 105 countries. Airlines are ranked according to 50 criterias, from check-in and boarding to staff service and seat comfort. This year's survey polled more than 20 million passengers worldwide.
To learn more about the World Airline Awards, visit www.worldairlineawards.com.