Air Transat voted World's Best Leisure Airline

Air Transat is pleased to announce that it has been named the World’s Best Leisure Airline for the fifth time at the 2023 Skytrax World Airline Awards.

“Receiving this award fills us with immense pride,” says Marc-Philippe Lumpé, Chief Operations Officer of Air Transat. “It testifies to the unique place we occupy in our passengers’ hearts, and it highlights the exceptional nature of our service and our commitment to excellence. Our unrivaled expertise, which puts our customers at the centre of all our actions, enables us to live up to the trust they place in us every day.”

“I would like to express my gratitude to all our employees, whose ongoing commitment and unwavering professionalism represent the essential elements that have earned us this most prestigious recognition,” says Annick Guérard, President and Chief Executive Officer of Transat. “Receiving this award for the fifth time illustrates their exceptional contributions, which are at the heart of our success.”

“We congratulate Air Transat on the fabulous achievement of being voted the World’s Best Leisure Airline in 2023 for the fifth time,” adds Edward Plaisted, Chief Executive Officer of Skytrax. “This award is a great recognition for all of the Air Transat front line staff who are clearly delivering great standards to gain this highest level of customer satisfaction.”

Air Transat won this award in 2012, 2018, 2019, 2021 and now 2023, in addition to being voted North America’s Best Leisure Airline in 2022.

About the World Airline Awards

World Airline Awards Will open in a separate browser window are wholly independent and impartial, introduced in 1999 to provide a customer satisfaction study that was truly global. Airlines are ranked on over 60 different criteria, from check-in and boarding to staff service and seat comfort, cleanliness and in-flight entertainment. The awards are referred to by media around the world as ”the Oscars of the aviation industry”. The customer survey operated from September 2022 to May 2023, and over 100 customer nationalities participated in the 2022/2023 survey with 20.23 million eligible entries counted in the results which covered over 325 airlines.