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Legal notice

This section contains information covering the legal aspects of Air Transat’s activities. You will also learn about our responsibility to you, your safety and your privacy.

Privacy policy

Review our privacy policy to see how Transat protects your personal information.

Preventing fraud

Read our warnings about attempted fraud by phone, email, social networks and fraudulent travel consultants.

CRS Booking & Ticketing Policy

Air Transat CRS Booking and Ticketing Procedures is to ensure that Tariff Rules and other procedures between the Travel Agent and Air Transat are respected and if not, settle the difference in an adequate and logical way.
Audits and checks are performed on TS 649 documents.

3D Secure

A new European regulation regarding client multifactor authentication (DSP2) will be applicable starting September 14, 2019. This directive aims to facilitate the use of electronic payments while making them more secure.

Website and trademark guidelines

The present guidelines apply to the distribution of Air Transat flights. The Agent agrees to comply with such guidelines when advertising, offering, marketing, booking, selling, and ticketing Air Transat flights through any of its Sales outlets.