Insurance

How to purchase Travel Insurance:

Online:

• when booking your trip
• after booking your trip New!

Phone:

• 1-877-TRANSAT or
  514-636-3630

• For people who are deaf, deafened, hard of hearing, or for those with speech disabilities, access Bell Relay Service: 

  • 1-800-855-0511 (voice to TTY)
  • 711 (TTY to voice)
  • 1-800-855-1155 (TTY to TTY)

  You must then instruct the Bell Relay Service operator to contact our contact centre at the following numbers: 1-866-234-5136 or 514-906-5196.

1. You have to cancel your trip because of illness or accident. No need to worry, you are covered by our cancellation insurance.

2. While travelling, you have become sick or have been involved in an accident. We are there to help you get the assistance you need and to cover the costs.

3. In case of illness or accident, you will not have to pay anything at destination. Many insurance plans require that you pay the amount up front. With Transat Travel Insurance, you travel worry-free.

4. If you have to return home earlier than planned, our “travel interruption” clause takes care of the costs.

5. If your baggage is lost or delayed, you will be covered up to CA $1,500 (or foreign currency equivalent) for lost luggage, and up to CA $500 (or foreign currency equivalent) for luggage delayed for more than 10 hours.

6. In case of a Canadian government-issued travel advisory warning against travel to your destination, we will refund the non-refundable portion of your booking.

7. If you need travel advice, restaurant suggestions or business services, our Concierge Club Plan can help you.

8. Should your trip cancellation fall under one of our basic exclusions, you could use our Cancel for Any Reason (CFAR) benefit which allows you to claim up to 80% of the unused non-refundable pre-paid portion of your trip.

• Cancel 7 days or more prior to departure and receive up to 80%
• Cancel 6 days to 24 hours prior to departure and receive up to 80% (up to $2,500)

9. If you missed your flight or your connector due to weather conditions, an earthquake, volcano eruption, mechanical problems or a flight schedule change, we will reimburse the cost of a new flight.