Order before you go

  • Plan your meal for stress-free travel

    Our menu items are available thanks to our pre-order service:

    • Up to 72 hours before departure
    • For flights of three hours or longer to the South (excluding Peru) and the United States in Economy Class
  • Quick links

    How to pre-order?
    FAQ
     

  • Why pre-order?

    • Save on your meal selection
    • Get the on-board meal you want
    • Choose from meals available exclusively on pre-order, in addition to our popular trios
    • Contribute to the reduction of food waste

Meals available exclusively for pre-order1

  • Breakfast bento box

    Fresh fruits, vanilla yogurt and granola, croissant and strawberry jam
    $14.99

  • Kids Bento Box

    Ham and cream cheese pinwheel bites, brownies, apple sauce, carrots, cucumbers and goldfish crackers
    $10.99

  • Buddha bowl Trio*

    Quinoa, turmeric-roasted cauliflower, sweet potatoes, pickled turnips, black beans, edamame, cherry tomatoes, cucumbers, shredded carrots, red peppers, dried cranberries, Hoisin dressing
    $18.99

1Meals offered exclusively on pre-order are not available on flights to/from Ottawa, Halifax and Moncton and are not available on flights from San José.

Bistro menu trios also available for pre-order2

  • Breakfast sandwich trio*

    Egg, bacon and cheddar cheese on an English muffin
    Pre-order: $15.99
    On board: $18.99

  • Pizza trio*

    Pizza, tomato sauce, mozzarella cheese
    Pre-order: $17.99
    On board: $19.99

  • Croque-monsieur trio*

    Ham, Swiss cheese, dijonnaise on ciabatta bread
    Pre-order: $17.99
    On board: $19.99

  • Turkey Focaccia trio*

    Herbed focaccia bread, roasted smoked turkey, roasted red pepper hummus and caramelized onions
    Pre-order: $18.99
    On board: $19.99

  • Reuben sandwich trio*

    Smoked meat, Kuhne sauerkraut, Swiss cheese on ciabatta bread
    Pre-order: $18.99
    On board: $21.99

2The Bistro menu trios are not available for pre-order on flights from San José. The Turkey Focaccia trio is not available on flights to/from Ottawa and Moncton.

*Snack and drink of choice included.
Snack options: Original or BBQ Pringles potato chips, Kit Kat chocolate or candies. Subject to availability.
Drink options: beer, wine, spirits, soft drinks or bottled water. Subject to availability. Sparkling wine is excluded.

Presentation may vary. Taxes may apply on certain flight segments. Given that all foods were prepared by external companies, we cannot guarantee that allergens have not been introduced into the meals or snacks served on board.

How to pre-order?

  • Initial booking

    Pre-order your meal at the time of booking to get the one you really want.

    Book now
  • Manage my booking

    Already booked your flight? No worries, you can pre-order your meal up to 72 hours before your flight.

    Manage your booking
  • Contact Centre

    • Prefer to talk with one of our agents? Call us 24 hours a day, 7 days a week:
      1-877-TRANSAT (872-6728) or
      514-636-3630
    • For people who are deaf, deafened, hard of hearing, or for those with speech disabilities, access Bell Relay Service: 

      You must then instruct the Bell Relay Service operator to contact our contact centre at the following numbers: 1-866-234-5136 or 514-906-5196.

  • Air Transat App

    Pre-order your meal with our app. Download our app.

FAQ

  • You will be able to select your meal up to 72 hours before the flight for departures until October 31, 2025 for the pizza, breakfast sandwich and Reuben sandwich trios. All other items will be available for departures until April 30, 2025. Subject to availability.

  • For flights to the South (excluding Peru) and the United States that are longer than three hours, you will be able to choose from the pre-order items.

  • You will not be required to select the drink of your choice at time of booking, but rather during in-flight service. Options include: beer, wine, spirits, soft drinks, bottled water, tea or coffee at no additional charge. Subject to availability. Sparkling wine is excluded from the selection.

  • You will not be required to select the snack of your choice at time of booking, but rather during in-flight service. Options include: Original or BBQ Pringles chips, Kit Kat chocolate or candies. Subject to availability.

  • No, you can only purchase one meal per passage, per direction.

  • Yes, you may purchase additional items on board. Subject to availability.

  • No, special meal service is unavailable on Air Transat flights to and from the South and the United States. That said, the wide range of new menu options will cater to various dietary restrictions.

  • No, this menu is available to Economy Class passengers. However, Club Class passengers can make their meal selection at the time of booking or up to 72 hours before departure, from flights to and from Europe, Peru and Morocco.

  • Yes, an Option Plus passenger who has purchased a meal using the pre-order service can also enjoy the Option Plus inclusions on board (snack and drink).

  • You can select the children's bento box which includes ham and cream cheese pinwheel bites, brownies, vegetables, apple sauce and crackers. However, children can also select the same meals as adults along with a non-alcoholic drink of their choice.

  • Yes, an electronic confirmation of your order will be sent to you.

  • Yes, passengers travelling in a group will be able to pre-order their meals through the Customer Contact Centre, since the pre-order service is not available during the booking process.

  • Yes, you must choose your meal for each flight individually.

  • No. Once a pre-order has been made, it cannot be changed.

  • In the case of a flight change initiated by Air Transat, the meal selection will automatically be transferred to the new booking. However, if Air Transat is unable to honour the meal selection due to inventory constraints or because the meal is not available on the new flight, the airline will contact customers to inform them.

    When you request a flight change, the meal selection is processed at the time of the change and transferred to the new flight if available.

  • If a flight is cancelled by Air Transat, Bistro pre-order items will be fully refunded according to the payment method on file.
    If you cancel the flight, pre-order is non-refundable.