Please be advised that a scheduled maintenance on the Insurance system will occur between 00:00 AM and 3:00 AM EST.
Insurance booking might not be possible during this period of time.
Please call us at 1-877-872-6728 within 48 hours after your reservation to book your travel insurance.
Thank you
If you would like to transport or ship items that cannot be carried as checked baggage (oversize, bulky, heavy items and dangerous goods), Air Transat, through its partner Expair Cargo,You will be redirected to a new website. A new window will open. provides direct, quick and economical cargo services to every corner of the world.
In order to book or get a quote for your shipment on a specific flight, visit Expair Cargo's website. You will be redirected to a new website. A new window will open.
The details of your shipment must be provided – Shipper, Consignee, dimensions, weight, and origin/destination of the cargo.
+1-866-325-0123
For people who are deaf, deafened, hard of hearing, or for those with speech disabilities, access Bell Relay Service:
You must then instruct the Bell Relay Service operator to contact our contact centre at the following numbers: 1-866-234-5136 or 514-906-5196.
Not sure if your item qualifies as a checked bag, as a restricted item or cargo? Visit the Weight and Dimensions section Will open in a separate browser window for clear guidelines on size and weight limits.
Please note that most cargo facilities are not in the airport terminal. Be sure to call ahead for directions, restrictions, and hours of operation.