Archives

Consult our archives to catch up on news previously posted on our website.

Passenger Notification - Samsung Galaxy Note 7

Effective October 15, 2016

For safety reasons on all flights, Samsung Galaxy Note 7 devices are strictly forbidden.  Such devices may not be transported at all, including in checked, carry on baggage or on one’s person.

Transat comes to Fort McMurray’s aid

As a gesture of solidarity, Transat is announcing a gift of $25,000 to the Canadian Red Cross to help relief efforts for the people and municipalities affected.

Zika virus

Montreal, August 3, 2016 - Based on the guidelines of competent authorities, we are exercising flexibility in the interest of our clients travelling to destinations affected by the Zika virus.

Brussels Airport: New security measures

Following recent events at the Brussels Airport, all passengers will be required to show proof of travel (e-ticket or itinerary) at the marquee tent entrance before they can proceed to the pre check-in lounge.

Telephone scams (vishing)

Neither Air Transat nor any other subsidiary of the Transat group engage in promotional offers by telephone. Please be vigilant and never give out personal information over the phone to someone who has contacted you.

New Air Transat’s application for smartphones

The Air Transat mobile application gives travellers access to their flight status, information on the destinations offered by Transat and allows them to download their electronic documents.

Haïti: Entry fees

All foreign nationals arriving in Haiti are now required to pay a US $10 tourist fee.

Launch of the electronic boarding pass

Montreal, November 7, 2017 — Launch of the electronic boarding pass : Air Transat passengers who check in online for their flights will have the option to receive their boarding passes electronically on their mobile devices.

Situation in Haiti

Montreal, February 28, 2019 -Global Affairs Canada has recently elevated it’s advisory for Haiti to avoid all travel due to the reigning civil unrest throughout the country. This is the highest level of the Canadian government’s Travel Advice and Advisories.

Union negotiations

Air Transat announced today that its flight attendants have voted in favour of the recommendation of the mediators from the Federal Mediation and Conciliation Service, thus ratifying the new collective agreement. There is no longer any risk of a strike, and this puts an end to the uncertainty for travellers.

Lynx Air ceases operations

We acknowledge the impact of Lynx Air's ceasing of operations on passengers and employees, and we are committed to providing assistance where possible:
For Canadian repatriation from Florida and Mexico, we now offer a 25% discount on base fares.

Power outages in Cuba

Due to intermittent power outages, hotels in the Varadero and Holguin regions are running on generators until the national power grid is restored. Services remain available, although some outages may occur.